Privacy Policy

What this site collects

Ordinary browsing is measured with Google Analytics, which records the pages you view, how you arrived (for example from a search engine or a link), your approximate location, and basic device and browser information. It uses cookies to recognise a returning browser. We have turned off Google advertising features for this site, so this data is not used for ads or to build profiles across other sites. We use it only to understand which pages are useful. You can opt out with the Google Analytics opt-out browser add-on (tools.google.com/dlpage/gaoptout).

The wholesale portal is different. Applying for a wholesale account creates a record containing your email address, business name, contact name, country, and phone number if you provide one. Submitting a wholesale order records the order itself.

We use this to operate your account, to fulfil and support your orders, and to send occasional product and pricing updates, which you can opt out of at any time. Account and order records are retained indefinitely unless you ask us to delete them.

Placing an order through the cart records the order and the contact and shipping details you provide.

The free research guide

Requesting the free research guide records your first name, your email address, where the request came from (for example, a link on our Instagram profile), and the consent wording you agreed to. We also record visits to the guide pages and downloads of the guide, tagged with that source but not with your name or email address.

We use your details to send the guide and a short series of follow-up emails about our research library and catalog. Every email includes an unsubscribe link. If you unsubscribe, we keep a record that you did so, so that we do not email you again. You can ask us to delete your details entirely at any time.

Partner program

Applying to the partner program creates an account containing your name, business name if you give one, email address, phone number, the partner code you request, how you plan to promote BioIntegrity, and a record of when you accepted the partner agreement. If you are approved, we also keep the contact you give us for Zelle payments and the IRS Form W-9 you upload.

The W-9 is required to pay commissions and report them for tax purposes. It is stored in a private file store that only we can access, it is never sent by email, and we keep it for as long as tax law requires. Your Zelle contact is used only to pay your commissions.

We record which orders used your partner code so that commissions can be calculated. In your partner portal you see order totals for the customers who used your code, never their names or contact details.

Your cart

Cart contents are stored locally in your own browser using localStorage. They contain only catalog items, quantities, and public prices.

Clearing your browser storage deletes them.

Cookies

Ordinary browsing sets Google Analytics cookies (names beginning with _ga), used only to measure visits as described above. Signing in to the wholesale portal sets a session cookie that keeps you signed in; it is strictly necessary for the portal to work and is not used for tracking.

The site uses no advertising technologies and does not take part in any cross-site advertising or data-sharing network.

The security check on the account forms, described under Who else sees it, is loaded from Cloudflare and may store a cookie on Cloudflare's own domain as part of that check.

When you contact us

If you email us — to request a certificate, place an order, or ask a question — we receive whatever you choose to send: typically your name, email address, organisation, and shipping details.

We use that information solely to answer you and to fulfil and support your order. We keep email correspondence for as long as needed for tax, accounting, and warranty purposes, and no longer than required. Wholesale account records are retained separately, as described above.

Who else sees it

We do not sell, rent, or trade your information. We share it only where necessary to fulfil your order — with shipping carriers to deliver it, and with payment and accounting providers to process and record it — and only to the extent required.

This site is hosted on Vercel, which processes standard server request logs including IP addresses as part of delivering the site securely.

Google Analytics, provided by Google LLC, receives page-view and device information and a cookie-based identifier, and processes them on our behalf to produce visitor reports. Google advertising features are turned off for this site.

Account records and order records, retail and wholesale, are stored with Supabase, which hosts our database on our behalf and processes that data only on our instructions. Partner and guide records, including uploaded W-9 forms, are stored there too.

Emails from this site, including order notifications, account emails, and the research guide emails, are sent through Resend, which receives the recipient address and message content in order to deliver them. Links in our emails may pass through Resend so we can see which links are clicked.

The wholesale and partner account forms (apply, sign in, and password reset) run a security check provided by Cloudflare Turnstile to tell people from automated traffic. To do that, Cloudflare receives your IP address and technical details about your browser and connection. Cloudflare uses them to detect and block bots and to improve its bot detection, under its own privacy policy. The check does not run on other pages.

Security

The site is served over HTTPS. Wholesale account and order records are held in a hosted database with access controls that restrict each account to its own records. Order correspondence is held in business email and accounting systems with access limited to personnel who need it.

Your rights, including under the CCPA

Triple Seven Distribution LLC is a California business. California residents have the right to know what personal information we hold about them, to request its deletion, to request correction, to opt out of any sale or sharing of personal information, and not to be discriminated against for exercising these rights.

We do not sell or share personal information as those terms are defined by the CCPA, and we have not done so.

To make a request, email us and state what you are asking for. We will verify the request against our records and respond within the period the law requires. If you ask us to delete your information, we will delete the account and order records we hold, subject to any records we are required to keep for tax and accounting purposes.

Children

This site is not directed at children, and materials are sold only to purchasers aged 18 or over. We do not knowingly collect information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

If we add any further feature that collects information — a checkout system, a different analytics tool, or anything else — we will update this page before doing so and change the last-updated date above.